Click the Review Order
button and the Search Review Page appears for you to confirm the order
details. The example screen shot below shows a Serial Number and Individual
Debtor name to be searched for PPSA registrations.
Note: For an Ontario
PPSA Business Debtor or Individual Name search, the name changes to
uppercase, which is required by the Ontario Personal Property Registry.
Any French characters are also replaced.
To change any details, click the Change
Order button to return to the previous page and make your changes.
To proceed with the order, click the Proceed
button. The Search Request Submitted Page appears, and the search
request is assigned a unique Search
Request Reference ID (circled below).
When the search results are completed, an email notification
will be sent to the email address set up in your user profile.
The email notification does not include the actual search results.
The results must be opened and viewed in CollateralGuard RC via the
Account History tab (for information
on viewing search results, click
here). The notification will be in both English and French and
will read as follows:
Please be advised that the results
for the search submitted by you on <Date> are ready to be viewed.
Order#: 1-3271566
Client Reference#: 154500022
Please note that search results are available on-line for 60 days.
Thank-you
Please direct inquiries to: customer.care@finastra.com
Note: Any email recipients
you had entered in the Additional
E-mail Notifications section when initiating
the search will receive the search results as an attachment. This
allows recipients without a CollateralGuard RC account to view the
results.